Contact Us
Have a question or feedback? We'd love to hear from you.
Send us a message
We read every message ourselves, there's no ticket system or support queue in between. Most people write in about billing, a technical issue in the app, or feedback on something that didn't work as expected. If you're stuck on a specific screen, a screenshot helps us answer faster.
Common reasons people write in
- Billing and subscriptions
- Changing your plan, updating a card, or cancelling. We can usually sort this from your account details, no back and forth needed.
- Technical issues
- The CV builder, cover letter generator, or job matching not behaving as expected. Tell us what you were doing when it happened.
- Account access
- Trouble signing in, resetting a password, or two accounts that should be one.
- Feedback and feature requests
- What's working, what isn't, and what you'd like to see next. We read all of it.
Personal Job Coach is operated by Sophie Polani Adam, a sole trader (autónoma) registered in Spain. NIF: Y3672237W. Registered address: C/ Lepant 270, Bajos, 08013, Barcelona, Spain. We are also registered with the UK Information Commissioner's Office (ICO), reference ZC109604.
